Privacy Policy

Privacy Policy for Regal Horizon Travel Agency

Effective Date: October 6, 2025

This Privacy Policy describes how Regal Horizon Travel Agency ("we", "us", or "our") collects, uses, and shares information about you when you use our website, https://www.google.com/search?q=regalhorizontravel.com (the "Site"), and when you interact with us in person, by phone, or through other means.

1. Information We Collect

We collect information that identifies, relates to, descripes, or is capable of being associated with you ("Personal Information"). The types of personal information we collect depend on how you interact with us, but may include:

- Contact Information: Name, email address, postal address (including the Suffolk, VA area), and phone number.

- Travel Details: Passport information, date of birth, travel preferences, frequent flyer numbers, dietary or accessibility needs, and payment information (credit/debit card numbers, billing address),

- Website Usage Data: IP address, browser type, operating system, pages viewed, time spent on the site, and referring website addresses (collected automatically via cookies and similar technologies).

2. How we use Your Information

We use your personal information for the following purposes:

- To book and manage travel: To process and confirm your bookings (flights, hotels, tours, cruises, etc:), issue tickets and itineraries, and manage changes or cancellatoins.

- Customer Service: To respond to your inquiries, provide support, and communicate with you about your bookings or our services.

- Marketing and Promotions: To send you newsletters, promotional offers, and information about new destinations or services that may be of interest to you. You may opt out of these communications at any time.

- Improve Our Services: To analyze website usage, perform internal business analysis, and improve the functionality and offerings of the Site and our agency.

- Security and Legal: To prevent fraudulent transactions, protect the security of our Site and systems, and comply with our legal obligations, including those related to trave regulations.

3. How We Share Your Information

We do not sell your Personal infromation. We share your information only a necessary to provide our services or as required by law:

- Travel Suppliers: We must share your personal information (e.g., name, passport number, preferences) with airlines, hotels, car rental companies, tour operators, and other third-party suppliers to fulfill your travel bookings.

- Service Providers: We use third-party companies (e.g., payment processors, email service providers, IT support) to perform services on our behalf. These partners are required to protect your information and are only authorized to use it to perform the services we've hired them for.

- Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal process, protect the rights or property of Regal Horizon Travel Agency, or ensure the safety of our customers or the public.

- Business Transfer: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts.

- What are cookies: Cookies are small data files stored on your device that help a website remember things about you.

- You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the site may become inaccessible or not function properly.

5. Data Security

We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, use, or modification. However, no internet transmission is ever completely secure, and we cannot guarantee the absolute security of your data.

6. Children's Privacy

Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to remove that information from our servers.

7. Links to Other Websites

Our site may contain links to third-party websites (e.g., travel supplier sites, destination guides). We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any site you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.